GoTerm
All use cases

IT teams and MSPs

Every customer’s servers. One place to reach them.

Give each customer a team, with its own hosts and keys. Your engineers connect with the customer’s keys without ever seeing them, and when someone leaves, their access goes at once.

Business is $250 a month for 10 people, with single sign-on and a server of your own.

A woman in glasses sitting beside a rack of servers

Sound familiar?

Many customers, many loose ends

  • Passwords in a spreadsheet

    Every customer has root passwords and keys, and they end up in a shared sheet, a chat history or someone’s laptop.

  • People leave, access stays

    An engineer moves on, and their key still opens forty servers until someone finds the time to rotate it.

  • Who was on that server?

    A customer asks who logged in on Tuesday night, and the answer is in five different places, if it’s anywhere.

How GoTerm helps

Order across every customer

One workspace for all of them, with walls in the right places: a team per customer, groups inside each team, and a record of every session.

Teams and host groups

A team for each customer

Each customer gets a team with its own admins, hosts and keys. Host groups split the hosts further, and a group can be limited to the people who need it.

  • Engineers see only the teams they’re in
  • Limit a group, like the office servers, to named people
  • Save a bastion once and reach every host behind it
The Hosts page for the Pinecrest Dental team: office servers limited to named people, and the website’s hosts, each reached through a bastion

The Vault

Shared keys nobody has to see

A team’s keys live in its Vault, sealed on the server. Engineers connect with them, but a team key is never shown to them or sent to their browser.

  • Each secret sealed with AES-256-GCM under a key of its own
  • Replace a key once, and every host that uses it follows
  • Make Ed25519 and RSA keys right in the Vault
The Vault’s keys, each marked with its team, such as the Pinecrest Dental deploy key used by the team’s hosts

People and roles

When someone leaves, their access goes too

Deactivate a person and their open sessions end on the spot. They can’t sign in again, and the team keys they connected with were never in their hands.

  • Owner, admin and member roles for the organization
  • Team admins look after their own team’s people
  • A new browser or computer is confirmed before it’s trusted
The People page: each person’s role, teams and status, with sign-in links, devices and a Deactivate button

Audit log

Answer who did what, fast

The audit log shows who joined which session, what was shared with whom, and every connection the gateway refused, across all your customers.

  • Filter by sessions, sharing or security
  • A connection log with each sign-in’s IP address and country
  • Session recording for the hosts that need it
The audit log: a teammate joining a shared session, the share itself, and keys made in the Vault

How it fits together

One organization, a team per customer

Your engineers belong to the teams of the customers they work for. A customer’s own staff can get a guest pass to one group, for as long as they need it.

Your organization

The owner and admins see every team

  • Pinecrest Dental

    • Website
    • Office servers(limited to named people)

    People

    • Priya
    • Lucía
  • Bluewater Labs

    • Cluster
    • CI

    People

    • Jonas
    • Mei
    • Sam

    Guest pass

    Bluewater’s own developer gets the CI group until Friday at 6 p.m. Then the pass ends on its own.

  • Juniper Bakery

    • Online shop

    People

    • Lucía
    • Mei

The plan that fits

Business, for a team per customer

Business has as many teams as you have customers, single sign-on, and a GoTerm server of your own. It includes 10 people, and each extra person is $15 a month.

Starting with one team? Teams is $35 a month for 5 people.

Compare all plans

Prices are in US dollars and billed monthly. VAT or sales tax is added at checkout where it applies.

Business

$250per month

10 seats included. Extra seats are $15 a month each.

For organizations with many teams and strict rules.

Ask about Business
  • Everything in Teams
  • Many teams in one organization
  • Single sign-on (SSO)
  • Your own single-tenant server
  • Session recording, kept up to a year

Questions from IT teams

Can a customer’s own staff get access?

Yes. Give them a guest pass to the hosts or groups they need, with an end date. You can approve each request, and the pass ends on its own.

Do engineers see the keys they connect with?

No. A team’s passwords and keys stay sealed on the server. Engineers connect with them, but a team key is never shown, sent to a browser or downloaded.

What happens when someone leaves?

Deactivate them on the People page. Their open sessions end at once and they can’t sign in again. The team keys they used were never shown to them.

Where does our workspace run?

On Business, your organization gets a GoTerm server of its own, apart from every other customer’s. Ask us about where it runs when you write.

Bring every customer under one roof

Tell us how many customers and engineers you have, and we’ll set up your organization.

More use cases